White pages after import of an existing PDF file.

fanningert · **Posted:** Mon Sep 20, 2010 3:15 am

Hi!
We are using the 5.2 version and after the import of an existing pdf file, the pages are displayed as blank pages. I think this is a problem with the tiff decoding.

Here are two Screenshots:Screenshot1 Screenshot2

Regards Fanninger Thomas

Catherine · **Joined:** Tue Mar 08, 2005 12:23 am **Posts:** 1075

Hi Fanninger,

To better pinpoint the cause of the issue, we need to do some tests on our side. Please send the problematic PDF files to us at TWAINsupport@dynamsoft.com.

Thanks.

fanningert · **Posted:** Thu Oct 07, 2010 12:50 am

Thank you for your help.
The problem is solved in the 6.1 version.

Regards Thomas

Catherine · **Joined:** Tue Mar 08, 2005 12:23 am **Posts:** 1075

You are welcome.

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White pages after import of an existing PDF file.

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