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Dynamsoft TWAIN Products Forums » Dynamic Web TWAIN - TWAIN ActiveX/Plug-in with Scan & Upload for Web Applications » Support and Discussion (Dynamic Web TWAIN)

It is currently Tue May 22, 2012 3:03 am



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m2mini
 Post subject: White Balance?
PostPosted: Wed Aug 24, 2011 5:54 am 
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Joined: Tue Aug 16, 2011 1:00 pm
Posts: 6
Hi I was just wondering if there was a setting in WebTwain to control the shade of white in RGB scanning mode? Whenver I scan a document the background of the pages appears as a cool blue.

Thanks...
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Catherine
 Post subject: Re: White Balance?
PostPosted: Fri Aug 26, 2011 12:12 am 
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Joined: Tue Mar 08, 2005 12:23 am
Posts: 1075
Hi M2mini,

Currently, Dynamic Web TWAIN doesn't support the feature you mentioned.

To help me pinpoint the issue, can you please install Tracker and try acquiring image via it. You can refer to this article:
http://kb.dynamsoft.com/questions/654/H ... scanner%3F

If the issue persists when using Twacker, it is possible that the cause is the scaner itself. I searched online and found the following posts which may help you solve the issue.
http://www.dslreports.com/forum/r248163 ... Background

Please keep me updated on the issue.

Best Regards,

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Catherine Sea
TWAIN Support Team
TWAIN ActiveX/Plug-in for Web Applications, Scanner COM Control
TWAIN .NET Component/SDK for Desktop Applications
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Dynamsoft TWAIN Products Forums » Dynamic Web TWAIN - TWAIN ActiveX/Plug-in with Scan & Upload for Web Applications » Support and Discussion (Dynamic Web TWAIN)

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