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It is currently Tue May 22, 2012 2:30 am




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 Post subject: Strange artifact on "thumbnail" view of scanned images
PostPosted: Mon Mar 28, 2011 7:28 am 
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Joined: Mon Mar 28, 2011 7:19 am
Posts: 4
In our application, the user can scan many pages, and choose to create a pdf using a subset of those pages. Once the user selects that subset, we send the user to another page to title and save the pdf.

When the user returns to the remaining scanned images, we see a strange white box appear in the thumbnail list. It is linked below.

Do you have any idea what this is, and if there is a way to fix it?

Edit
I notice that it goes away when I scroll. Could I force a refresh of the thumbnails?

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 Post subject: Re: Strange artifact on "thumbnail" view of scanned images
PostPosted: Mon Mar 28, 2011 11:40 pm 
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Joined: Tue Mar 08, 2005 12:23 am
Posts: 1075
Hi gkoulouris,

To better pinpoint the cause of the problem, shall we have an online meeting? If it is convenient for you, you can contact our support team via Live Help first:
http://www.dynamsoft.com/Support/livehelp.aspx

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Catherine Sea
TWAIN Support Team
TWAIN ActiveX/Plug-in for Web Applications, Scanner COM Control
TWAIN .NET Component/SDK for Desktop Applications

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