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It is currently Sun May 20, 2012 3:23 pm




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 Post subject: Issue with activex and limited users
PostPosted: Wed Sep 28, 2011 7:15 am 
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Joined: Wed Sep 28, 2011 7:06 am
Posts: 1
Hi,

I installed the plugin succesfully, and I don't have no one problem with administrator user.

If I use this plugin with limited user, it doesn't show me the list of scanner.

It's a problem of IE8?

sorry for my english.

Marco


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 Post subject: Re: Issue with activex and limited users
PostPosted: Wed Sep 28, 2011 9:13 am 
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Joined: Tue Mar 08, 2005 12:23 am
Posts: 1075
Hi Marco,

To help me better pinpoint the cause of the problem, would you please provide me the following info?

1. Which version of Dynamic Web TWAIN do you use?
2. Is the control downloaded successfully for the limited users? Do they see a red X in the scan page?
3. Please let them try our online demo and see how it works.

If you like, you can contact us at Livehelpto schedule a web meeting.

Regards,

_________________
Catherine Sea
TWAIN Support Team
TWAIN ActiveX/Plug-in for Web Applications, Scanner COM Control
TWAIN .NET Component/SDK for Desktop Applications

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