Contact us

All times are UTC - 8 hours

Post new topic Reply to topic  [ 2 posts ] 
Author Message
Offline Profile  

Joined: Wed Sep 11, 2013 4:41 am
Posts: 1
When I try to install Dynamic TWAIN 4.1.msi on my Windows 7 machine, I receive the error message:
Access denied while writing installation information. Please make sure you have Administrator privilege to install the software.

I've tried installing with a couple different accounts, both of which are administrators. Any idea how I can get this installed on a Windows 7 32 bit install?


User avatar
Offline Profile  

Joined: Tue Mar 08, 2005 12:23 am
Posts: 1706
Dear Jestabrook,

Dynamic TWAIN 4.1 was released on Sept. 8th, 2005. I don't think it supports Windows 7 well.

The latest version is v9.1 - released on Aug. 27, 2013. Here is the release notes:

You may send your v4.1 license to sales @ and ask for a quote to upgrade to v9.1.

P.S. v9.1 supports all mainstream browsers (32-bit/64-bit IE, Chrome, Firefox etc.) on Windows (including Windows 7/8) and Mac OS X.


Dynamsoft Support Team
Follow us@Twitter, Facebook

Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 2 posts ]  Moderators: Michael, Vincy

Who is online

Users browsing this forum: No registered users and 2 guests

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Copyright © 2018 Dynamsoft | All Rights Reserved
dynamic designed by Dynamsoft team