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Joined: Wed Sep 11, 2013 4:41 am
Posts: 1
When I try to install Dynamic TWAIN 4.1.msi on my Windows 7 machine, I receive the error message:
Access denied while writing installation information. Please make sure you have Administrator privilege to install the software.

I've tried installing with a couple different accounts, both of which are administrators. Any idea how I can get this installed on a Windows 7 32 bit install?

Thanks
Jonathan


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Joined: Tue Mar 08, 2005 12:23 am
Posts: 1706
Dear Jestabrook,

Dynamic TWAIN 4.1 was released on Sept. 8th, 2005. I don't think it supports Windows 7 well.

The latest version is v9.1 - released on Aug. 27, 2013. Here is the release notes:
http://www.dynamsoft.com/Products/WebTWAIN_News.aspx

You may send your v4.1 license to sales @ dynamsoft.com and ask for a quote to upgrade to v9.1.

P.S. v9.1 supports all mainstream browsers (32-bit/64-bit IE, Chrome, Firefox etc.) on Windows (including Windows 7/8) and Mac OS X.

Thanks,

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Vincy
Dynamsoft Support Team
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